Shipping Questions
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How long will it take for my order to arrive/ be completed ?
From the time that we receive your order at our lab, assuming we have all required information needed to st...
Jason from Lensabl -
Can I ship my case and accessories with my frames?
Please do not include any cases or accessories as they will not be returned. If you selected to have a box ...
Megan -
Do you cover custom charges on International orders?
Unfortunately we are not responsible for customs charges on international orders. Customers are responsible...
Megan -
Can I send in my frames separately for orders with multiple pairs of lenses?
Lensabl’s standard process (and pricing) includes sending in all frames for each order at once. With that s...
Jason from Lensabl -
Can I Ship My Frames Myself?
Sure! If you'd rather not wait for the first box to come, we can provide a prepaid label for you to drop at...
Jason from Lensabl -
International (including Canada) Shipping
Canadian customers are able to place orders but will be responsible for shipping their frames into our lab ...
Jason from Lensabl -
Do you ship to APO/FPO addresses?
Yes, we can ship a completed order to an APO/FPO address, however, you would be responsible to ship the f...
Jason from Lensabl -
I need my glasses ASAP! Can I expedite my shipping?
Yes! We offer an expedited shipping option for $15/10, which you can select during checkout. For location...
Jason from Lensabl -
Does Lensabl ship outside of the U.S.?
We currently ship to the United States and Canada. For Canada orders, the customer will be responsible fo...
Jason from Lensabl -
How much does shipping cost?
Standard shipping is always free. If you need your glasses back sooner, we offer an expedited shipping op...
Jason from Lensabl