Shipping Questions

First, please check to see if your package includes package insurance. Standard USPS FIRST CLASS shipping ...

Megan

August 22, 2022 23:24

Yes, you can! You can add it on at check out for $15.  Shipping Insurance insures each shipment up to $500....

Megan

August 22, 2022 22:50

Please do not include any cases or accessories as they will not be returned. If you selected to have a box ...

Megan

August 20, 2021 18:36

Unfortunately we are not responsible for customs charges on international orders. Customers are responsible...

Megan

July 26, 2021 18:10

Lensabl’s standard process (and pricing) includes sending in all frames for each order at once. With that s...

Jason from Lensabl

February 27, 2020 23:56

Sure! If you'd rather not wait for the first box to come, we can provide a prepaid label for you to drop at...

Jason from Lensabl

October 07, 2018 16:28

Canadian customers are able to place orders but will be responsible for shipping their frames into our lab ...

Jason from Lensabl

October 07, 2018 16:26

Yes, we can ship a completed order to an APO/FPO address, however, you would be responsible to ship the f...

Jason from Lensabl

September 27, 2018 23:39

Yes! We offer an expedited shipping option for $15/10, which you can select during checkout. For location...

Jason from Lensabl

September 27, 2018 23:34

We currently ship to the United States and Canada. For Canada orders, the customer will be responsible fo...

Jason from Lensabl

September 27, 2018 23:32

Standard shipping is always free. If you need your glasses back sooner, we offer an expedited shipping op...

Jason from Lensabl

September 27, 2018 23:30