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Lensabl Support

Got Questions?
For general questions regarding our services or products, please check below to see if we have answered them. Can't find your answers? Don't worry, we've got you covered. Please contact us support@lensabl.com.

  • General (Shipping, Returns, and more)

  • Online Prescription Renewal Exam

  • Lens Replacement

  • Everyday Eyewear Frames and Partner Brands

  • Contact Lenses

  • Lensabl+ Vision Benefits Plans

Promoted articles

  • If I need to return or exchange my order, what should I do?

    To see our full Return/Remake/Exchange policy, please visit: https://www.lensabl.com/returns 

    Jason from Lensabl
    September 27, 2018 22:46
  • How do I make changes to an order?

    If you need to make changes to your order for any reason, please contact us as soon as possible here. Pleas...

    Jason from Lensabl
    September 27, 2018 22:45
  • How can I check the status of my order?

    You may look for status updates in your customer account via live tracker or for more details on your order...

    Megan
    September 27, 2018 22:26
  • How long will it take for my order to arrive/ be completed ?

    From the time that we receive your order at our lab, assuming we have all required information needed to st...

    Jason from Lensabl
    September 27, 2018 23:31
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