My Orders
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If I need to return or exchange my order, what should I do?
To see our full Return/Remake/Exchange policy, please visit: https://www.lensabl.com/returns
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How do I make changes to an order?
If you need to make changes to your order for any reason, please contact us as soon as possible here. Pleas...
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How can I check the status of my order?
To check for updates on your order status, simply log into your customer account, navigate to the "my order...
Megan -
What is the time limit to provide the necessary details for my order?
You have 90 days from the date you placed your order to provide all required details, such as your prescrip...
Megan -
Order Changes and Cancellations
Modifying an Order: At Lensabl, we prioritize efficient order processing to minimize your waiting time. How...
Megan -
Can I have more than one prescription saved in my account?
Yes you can. In the Account section under Prescription, you can add addition prescriptions for family membe...
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How can I make an account?
Making an account is easy, just click the Sign In button at the top of the page and you will be directed to...
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Can I re-order lenses from a previous order?
You can easily re-order your lenses from a previous order by logging into your account under the past order...
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Why should I make an account with Lensabl?
By creating an account, you can not only store all of your shipping and billing info, but can also store yo...
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Snapchat Spectacles?
Spectacles carry a manufacturer’s warranty for the frame only by SNAP, Inc. Please follow this link for det...
Jason