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Lensabl Support

Got Questions?
For general questions regarding our services or products, please check below to see if we have answered them. Can't find your answers? Don't worry, we've got you covered. Please contact us support@lensabl.com.
  1. Lensabl Support
  2. General (Shipping, Returns, and more)
  3. My Orders

My Orders

  • If I need to return or exchange my order, what should I do?

    To see our full Return/Remake/Exchange policy, please visit: https://www.lensabl.com/returns 

    Henry
    September 27, 2018 22:46
  • How do I make changes to an order?

    If you need to make changes to your order for any reason, please contact us as soon as possible here. Pleas...

    Henry
    September 27, 2018 22:45
  • What is the time limit to provide the necessary details for my order?

    You have 90 days from the date you placed your order to provide all required details, such as your prescrip...

    Megan
    December 19, 2024 21:04
  • Order Changes and Cancellations

    Modifying an Order: At Lensabl, we prioritize efficient order processing to minimize your waiting time. How...

    Megan
    August 09, 2021 18:57
  • Can I have more than one prescription saved in my account?

    Yes you can. In the Account section under Prescription, you can add addition prescriptions for family membe...

    Henry
    September 27, 2018 18:37
  • How can I make an account?

    Making an account is easy, just click the Sign In button at the top of the page and you will be directed to...

    Henry
    September 27, 2018 18:36
  • Can I re-order lenses from a previous order?

    You can easily re-order your lenses from a previous order by logging into your account under the past order...

    Henry
    September 27, 2018 22:47
  • Why should I make an account with Lensabl?

    By creating an account, you can not only store all of your shipping and billing info, but can also store yo...

    Henry
    September 27, 2018 18:34
  • Snapchat Spectacles?

    Spectacles carry a manufacturer’s warranty for the frame only by SNAP, Inc. Please follow this link for det...

    Henry
    September 27, 2018 22:49
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