Ordering and Managing Your Account
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Can I send in a paper copy of my prescription with my frames?
Unfortunately we do not accept paper copies of prescriptions sent in with your frames. If your online accou...
Megan -
How does the lens replacement process work?
For lens replacement, the way our process works is that once you order, we email you a shipping label (or y...
Megan -
Can I use Lensabl even if I don't have a prescription?
You can! When you are prompted to enter your prescription, enter “0” for Sphere and leave Cylinder, Axis an...
Henry -
Is my contact prescription the same as my glasses prescription?
Contact lens prescriptions and eyeglass/sunglass prescriptions are not the same. They are significantly d...
Henry -
I have more than one prescription, where can I store all of my prescriptions for easy access?
You can save as many prescriptions as you'd like to your account. You can even save the prescriptions of fr...
Henry -
Can I save my prescription for future orders?
Yes! When you place an order, your prescription will automatically be saved to your account. You can alwa...
Henry -
I'm confused on what type of lenses I need, can Lensabl help me?
Of course! We are always here to help. Chat with us at the bottom of the screen
Henry -
Can I order more than one set of lenses?
Part of the Lensabl process is inserting the new lenses into your frames. Therefore, you can only order one...
Henry