Contact Lenses
Ordering Contact Lenses
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Can I order contact lenses and glasses at the same time?
Yes, you can purchase contact lenses at the same time as new Everyday Eyewear prescription glasses, or purc...
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How do I order if I wear a different brand in each eye?
Select the first contact lens type you need and then select the checkmark for the correct eye. Then click c...
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Contact Lens Prescriptions
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Do I need a prescription to place an order?
Yes. All contact lens purchases in the United States require a valid contact lens prescription. When placin...
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How do I know if my prescription is still valid?
All contact lens prescriptions include an expiration date, typically one year after the prescription is iss...
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What if I don't have a copy of my contact lens prescription?
If you do not have a copy of your contact lens prescription, contact your optometrist's office to request a...
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Can I use my glasses prescription to purchase contact lenses?
No, a glasses prescription does not include the same information as a contact lens prescription and cannot ...
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Payments & Subscriptions
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Can I use vision benefits ("insurance") to pay for contact lenses?
Yes. After purchasing you contacts or glasses, you can also submit your Lensabl invoice (receipt) to your v...
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Can I use my FSA (flexible spending account) to pay for my order?
Yes! Lensabl accepts FSA and HSA debit cards for payment. After purchasing, you can also submit your Lensab...
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Contact Lens Brands & Types
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How do I know which brand of contact lenses I should wear?
In order to wear contact lenses in the US, you are required to have a valid prescription from a licensed op...
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What brands of contact lenses are available?
Lensabl supports all major brands and types of contact lenses. While not entirely inclusive, below is a lis...
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Can I purchase toric lenses for astigmatism?
Yes, Lensabl supports most brands of toric contact lenses for astigmatism. You can find the most current op...
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Can I purchase multifocal contact lenses for presbyopia?
Yes, Lensabl supports most brands of multifocal lenses for presbyopia. You can find the most current option...
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What if I require custom contact lenses?
Lensabl does not support any type of custom contact lenses, including vial lenses, scleral lenses or hard (...
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Shipping and Returns
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What is Lensabl’s contact lens return policy?
All contact lens orders can be returned for a full refund within 14 days of receiving your order. All cont...
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How do I update my shipping address?
Our "subscribe" option does not currently allow for shipments more or less frequently. The cadence of shipm...
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Can I get shipments less frequently?
If you need to update your shipping address, please contact support@lensabl.com with your order number and ...
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How long does it take for my order to ship?
Lensabl processes all orders within one business day. If we need to verify your prescription with your doc...
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