How can I check the status of my order?

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by Megan
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You may look for status updates in your customer account via live tracker or for more details on your order status, please contact support@lensabl.com 

From the time that we receive your order at our lab, assuming we have all required information needed to start the lenses (RX and PD, OCH/SH if applicable), lens production is about 4-7 business days on average.

All lenses go through a meticulous quality inspection before being shipped back to you. If there are any imperfections at all, we may re-process your lenses so they are perfect, which can delay final shipment. We do not guarantee a date of completion until the lenses have passed final quality check and a shipping label has been printed. 

 

Please note: 

*Anti-fog treatment AR takes about an additional week to be applied.

*All sun tinted mirrored lenses take about 2-3  weeks longer than our normal lenses.

*Strong prescriptions may require slightly longer processing times

 

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